Fulfillment Services for Connected Devices and Cloud-Based Hardware
Quality fulfillment is critical for hardware brands aiming to meet customer demands in the fast-paced IoT and connected devices industry. For over 40 years we've helped many innovative B2B brands scale, including Samsara, Netradyne, Verkada, and Cisco Meraki.
Streamlined, Reliable, and Scalable Solutions for Your Business
Comprehensive Fulfillment Services Tailored to Hardware Companies
For hardware businesses specializing in connected devices and IoT products, effective fulfillment requires specialized knowledge, precision, and robust systems. Our fulfillment centers are equipped with advanced technology and security measures to safely handle high-value products. We understand that hardware fulfillment require careful handling, secure storage, and real-time inventory tracking to ensure customer satisfaction with every order.
Inventory Management: Maximum Control and Transparency
We provide a fully integrated inventory management system, allowing you to monitor stock levels, manage SKUs, and make informed restocking decisions. Our inventory management services keep you in control, prevent stockouts, and improve overall supply chain efficiency.
Fulfillment Technology and Real-Time Tracking
Our cutting-edge technology allows you to track every stage of the fulfillment process. From order processing to shipping and delivery, our real-time systems provide the visibility you need to optimize customer experience and streamline operations. Our platform is a single-source of truth, seamlessly integrated with your ERP platform, so you can see real-time order statuses, inventory levels, and shipment tracking.
A More Connected Hardware Supply Chain
Our expertise extends beyond simple fulfillment to cover the entire supply chain, ensuring seamless coordination from manufacturer to consumer. With a focus on efficiency and cost savings, we provide end-to-end fulfillment services, managing warehousing, inventory, order processing, and delivery. As your fulfillment partner, we ensure that every link in the supply chain is optimized, minimizing lead times and maximizing customer satisfaction.
Supporting hyper-growth brands
Premium Services for Connected Hardware Products
Serial Scan Capture for Lot Control
Optimize your inventory with our advanced system for lot control and serialized product scanning. You will have real-time visibility from our order fulfillment platform to ensure every item is managed with exacting detail and expert compliance.
B2B Fulfillment
We scan, pick, pack, and ship to hundreds of B2B partners from government agencies to Fortune 500 companies, or any business that needs a fleet or a cloud-based security system.
Warehousing and Inventory Management
Our fulfillment centers offer secure, climate-controlled warehousing that’s ideal for high-value hardware products. We provide advanced inventory management systems, giving you real-time access to stock levels and allowing you to make informed decisions based on precise inventory data. With our expertise in forecasting and managing SKUs, we minimize stockouts and overstock situations, helping you maintain a balanced inventory that meets demand without excess.
Order Fulfillment and Processing
Efficient order processing is a vital part of customer satisfaction, especially in the hardware industry, where customers expect on-time, accurate delivery. Our fulfillment process is designed to handle high volumes, allowing us to quickly process and dispatch orders. Using state-of-the-art order fulfillment technology, we streamline the entire order fulfillment process, from order capture to delivery, with real-time tracking and seamless integration with your ERP solutions such as a Netsuite or SAP.
Dangerous Goods Handling and Shipping
The regulatory landscape of shipping dangerous goods is constantly evolving and non-compliance can have severe consequences. We specialize in handling, labeling, packaging, and shipping dangerous goods. Our certified experts ensure your shipments are fully compliant with all regulations. Whether you’re shipping lithium-ion batteries, goods with metal batteries, flammable liquids, or other hazardous materials, we’ve got you covered.
Hardware Enhancement Services
With decades of experience in connected devices and IoT hardware, we offer specialized services such as re-flashing firmware, postponement work, testing, refurbishment, and assembly. Our skilled team ensures precision and efficiency in every project.
Value-Added Firmware Updates
Enhance your customer experience by ensuring your devices arrive with the latest firmware updates. Our service streamlines software updates, delivering up-to-date performance and improved functionality straight to your customers.
Kitting and Bundling
Many hardware products require kitting and bundling as part of the fulfillment process, especially when selling accessories or multiple items as a package. Our fulfillment company offers expert kitting services, ensuring that items are properly assembled and packaged for a high-quality customer experience upon delivery.
Optimized Returns Management
We collaborate with our brands to streamline the returns process, providing full visibility from receiving to product disposal. Upon receipt, serial numbers are captured, the product state is recorded, and testing may be conducted. Our automated system ensures quick and accurate returns handling.
Precise and Secure Packaging
We understand that with your high-value goods, it is imperative your goods arrive secure and undamaged. Our team can help you source and procure the right packaging materials to keep your products safe and secure while in transit.
Capacity to Scale
Whether you are expanding your US footprint into new verticals or looking to expand into Canada or the EU. We have the capacity and international partnerships to help you scale your business domestically and internationally.
Month-End Inventory Support
We understand the importance of capturing your monthly, quarterly, and year-end inventory accurately and in a timely way. We work with our customers to develop an inventory strategy that allows your accounting team to balance the books on time.
Returns Management and Reverse Logistics
Hardware products often involve returns or exchanges. With our returns management services, we simplify the return process for your customers while ensuring smooth reverse logistics for your hardware business. We handle everything from inspecting returned products to refurbishing and restocking, minimizing costs and improving the overall customer experience.
How Aura Frame tripled their year-over-year sales volumes with new dropshipping accounts and found easier inventory planning in the meantime.
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DCL has supported the exponential growth of our North American retail and global eCommerce business. They are a flexible, reliable, scalable partner and an important component in GoPro’s success.
It’s not like it’s growing 10% or 15% a year, we’re talking about doubling, tripling, sometimes quadrupling year-over-year growth, which is a tremendous amount of business. All of our orders go out really smoothly, because of DCL’s really high service levels, turn around time, quality control.
DCL's level of service means we don't have to worry about top line revenue issues. Our customers are getting orders in a timely manner, which means that we're not dealing with order cancellation being a threat to our revenue.
Comprehensive Fulfillment Services Tailored to Hardware Companies
Hardware fulfillment is critical for harware businesses aiming to meet customer demands in the fast-paced IoT and connected devices industry. Choosing a trusted fulfillment partner allows hardware companies to streamline their order fulfillment process, meet customer expectations, and scale with demand. At DCL Logistics, we offer robust, cost-effective fulfillment solutions designed specifically for the unique needs of hardware businesses.
Our comprehensive fulfillment services span everything from warehousing and inventory management to the final delivery, ensuring that hardware orders reach customers promptly and accurately. With our expertise in hardware fulfillment, your business can focus on growth, while we handle the complexities of the fulfillment process.
The Advantages of Partnering with DCL Logistics for Hardware Fulfillment
As a specialized third-party logistics provider, we understand the specific needs of the connected devices industry. Partnering with DCL Logistics for hardware fulfillment means you get:
Scalability: With our flexible fulfillment solutions, your hardware business can scale effortlessly. Whether it’s high-demand seasons or product launches, we adjust to your needs.
Cost-Effective Solutions: Our fulfillment services help you cut costs associated with in-house fulfillment, warehousing, and logistics. Through our extensive experience and efficient processes, we bring down your order fulfillment costs.
Enhanced Customer Satisfaction: Our meticulous fulfillment process and focus on quality control help us meet customer expectations, leading to higher customer satisfaction and loyalty.
Secure Handling of High-Value Products: Security is paramount, especially for high-value hardware products. Our facilities employ stringent security measures to protect your inventory.
FAQs About Hardware Fulfillment
What is hardware fulfillment?
Fulfillment for hardware products refers to the process of storing, packaging, and shipping IoT products and connected devices to customers on behalf of hardware businesses. It involves specialized handling and storage to ensure that hardware items reach customers safely and in optimal condition.
Why is inventory management important in hardware fulfillment?
Inventory management is vital for hardware fulfillment to prevent stockouts and overstock. With real-time inventory tracking, businesses can accurately forecast demand, minimize excess inventory, and ensure that stock levels align with customer needs.
What security measures does DCL Logistics use for high-value hardware products?
Our fulfillment centers have advanced security measures, including restricted access, monitoring systems, and climate control, ensuring that high-value IoT devices are stored securely and meet industry standards for safe handling.
Can DCL Logistics handle returns and reverse logistics for my hardware business?
Yes, our returns management and reverse logistics services are tailored for hardware. We handle returns efficiently, inspect returned items, and restock or dispose of them as needed, enhancing customer satisfaction and reducing losses.
At DCL Logistics, our goal is to provide efficient, scalable, and secure hardware fulfillment solutions. Whether you need warehousing, inventory management, or full-service order fulfillment, our experienced team is ready to support your hardware business with the resources and expertise needed for success in the hardware industry. Partner with us to streamline your fulfillment process, enhance your customer's experience, and drive your business forward.