What We Offer
For over 40 years, we have dedicated ourselves to being the best partners for our customers through consistent, excellent customer service — offering comprehensive, flexible fulfillment and logistics solutions at scale from small startups to large enterprises.
A Modern 3PL
with Premium
Fulfillment
Solutions
Trusted Experience with a Tech-Forward Mindset
We provide comprehensive, flexible fulfillment solutions for companies of all sizes—we scale with our customer’s growth. We bring decades of industry expertise, best-in-class fulfillment software, and a national network of fully owned fulfillment centers—plus international resources for global expansion.
We’ve done the work to make logistics seamless for our customers.
Key Business
Drivers
Quality at Scale
We believe order accuracy and quality are paramount. Brands work with us because we can scale with them and our quality never fails. We’re ISO Standard 9001 certified and committed to always having the highest quality standards for our customer.
Rooted in Technology
Headquartered in Silicon Valley, DCL is a technology company as much as a logistics company. We provide our customers with full transparency and control of their order fulfillment systems operational activities with best-in-class proprietary software solutions.
Service is in our DNA
Our motto is "People First" which means our customers are the center of our business, and our team becomes your team. Each DCL customer has dedicated support to walk them through every step of the way.
Distributed Facilities
We are dedicated to getting your products to your customers faster and cheaper—we own and operate multiple facilities throughout the US and internationally to help you scale your business.
Flexibility is our Mindset
We succeed when your business grows. We ensure each customer has flexible and comprehensive fulfillment solutions that match their needs.
Operational Expertise
For decades we’ve provided premium logistics and fulfillment services. If you have a specific need, chances are, we’ve done it.
Fast Facts
On time order fulfillment (2024 monthly average rate)
Inventory accuracy (2024 monthly average rate)
Net Promoter Score in 2024
Customer to account
manager ratio
Average savings for our customers
for small parcel shipments
Average savings for our customers
for LTL shipments
Coverage of US customers with 2 day ground shipping or less
Active routing guides
Chargebacks rate for retail shipments
B2B order accuracy
I've always been a fan of DCL. Humble hard working people with a passion for customer service and aligned views.
If you can't get your products to the customer in an efficient way—not damaged, sent on time—then it honestly doesn't matter. We recognize that there has to be a symbiotic relationship between our branding and our fulfillment. What’s most important is that everyone gets the whole picture for the customer.
DCL works with companies of all sizes. DCL’s sweet spot is working with startups initially, and then scaling with them. DCL does that by keeping it flexible and working as a true partner. That was a big reason why we chose DCL.
We’ve had a great partner in DCL—they constantly adapt. Their flexibility was what really got us, and the quality of the product that we got from DCL.