DCL Logistics Leadership Team
As DCL's Founder in 1982, Norman's vision was to provide disk duplication to the growing software industry. He's been instrumental in transforming DCL from a software service business into a market leader of a fulfillment and supply chain for product businesses.
With over 20 years of finance, sales, operations, and leadership experience, Dave is responsible for leading DCL Logistics during this transformational time. Dave has led different areas including Operations, Sales, and the Print Division. He became President in 2014.
Brian TuChief Revenue Officer
Brian brings over 20 years of sales and sales operations experience and now leads DCL's sales, marketing and client service areas. Brian joined DCL from the digital media industry, most recently from Medium, where he ran their revenue operations business.
Shahid MasoodVP of IT and Ecommerce
Shahid has over 20 years of diverse experience in computers, control systems, manufacturing, retail and distribution. He develops systems and processes at DCL using state-of-the-art technologies that meet the needs of our clients and organization. He is the architect of our leading technology platform, eFactory.
Victoria MadduxVP of Sales
Victoria brings over 25 years of experience within the 3PL space, including supply chain management, logistics, client services and sales. She maintains strong partnerships with our current clients, improves sales strategy to achieve revenue goals, and helps bring new clients into the family.
Mike SchneiderVP of Operations
With over 40 years in the supply chain industry, Mike focuses on lean approaches to storing product and processing orders as well as efficient methods for transporting goods. He is responsible for making sure that the warehouse is operating to meet the daily demands of our customers.
Mannix DeLeonDirector of Operations
Mannix is responsible for the direction and coordination of the Ontario Distribution Centers. His focus is on the DC’s growth through excellence in operational execution as well as associate and leadership engagement.
Paul ShoupDirector of Operations
Paul is focused on building strong relationships with clients by developing a customer-intimate culture at the Louisville facility. Paul ensures a paramount customer experience through execution compounded by Lean-6Sigma, and process adherence to the ISO 9001 standards.
John CrickDirector of Client Services
John has a rich background of leading customer experience teams for tech companies in Silicon Valley. He is passionate about understanding and improving the customer experience.
Alan NakasatoDirectory of Quality Management and Regulatory Compliance
With over 14 years at DCL, Alan directs DCL’s corporate Quality Management System and shepherds its ISO 9001:2015 certification. His role includes development of best practices and procedures which minimize errors and enhance customer satisfaction. Alan's responsibilities include research and implementation of regulatory requirements, specific to various customer concerns.