Our eFactory platform connects you to our warehouses by enabling you to manage and monitor your entire order fulfillment, inventory and returns process in one place. It provides our customers with real-time insights and analytics into their operational KPIs and performance in the warehouses. Think of eFactory as your command center - have control of your entire business at your finger tips to make faster and more informed decisions.
Returntrak: A Powerful Returns Management Solution
ReturnTrak is a flexible, cloud-based returns management system which allows your customer service team to manage their entire returns process.
The DCL customer portal eFactory is extraordinary to say the least. One of the most integrated, comprehensive, and user friendly 3PL order and inventory management tools I’ve seen!
eFactory is one of the most complete warehouse management solutions I’ve been given by a 3PL partner. It gives me full, real-time visibility of my own inventory and allows me to pull any data I could want for my offline analytics needs.
eFactory’s analytics allows us to view reports in a variety of different ways to help us plan and ensure we have the most up to date information for forecasting.
We wanted DCL because they were technology leaning, technology focused, and their tools made our lives easier.