An order fulfillment platform made by operators, for operators.

For omnichannel brands who want to grow.

Modern Fulfillment that Works for You

Manage direct-to-consumer and retail orders in real-time

Core features

Complete control and visibility of your orders

More than a generic OMS tool, eFactory is a modern platform for high-growth brands. Made for operators, by operators, it provides a 360° view of your inventory and real-time warehouse data. Its customization and intuitive navigation gives you a deep understanding of your order warehouse operation. This is turnkey fulfillment - at your fingertips.

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Control your Orders, No Matter Their Destination

eFactory delivers the most extensive detail, flexibility, and hassle-free order management portal in the industry. Give your operations and your CX teams a tool with insights and intelligence to flawlessly fulfill orders to all your customers—individuals, retailers, wholesalers, marketplaces, and more. Say goodbye to bottlenecks and hello to operational excellence.

View all order management features.

Comprehensive Inventory Tracking, That Even Your Finance Team Will Want to Use

We know that inventory is cash. With deep-dive inventory details a click away, automated workflows to quickly manage real-time inventory is at your fingertips. Customize your view to deliver the details and data that matter to you, your CX team, your accounting department, and more. Track inventory better, close your books more accurately, all from a single source of truth.

View all inventory management features.

Shipping Solutions to Please Your Customers and Your Bottom Line

Shipping shouldn’t be a black box. Our modern platform gives brands full control over every aspect of the shipping journey—from cost transparency and carrier performance to tracking and special handling. With advanced tools built into our OMS and TMS, eFactory simplifies logistics while helping you ship smarter, faster, and more cost-effectively.

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Reporting with an Unprecedented Level of Granularity

The speed and efficiency of your order fulfillment is a big part of your brand promise. Visibility is table stakes for a growing brand. eFactory provides customized reporting and real-time analytics to connect order fulfillment and inventory management to the rest of your business, quickly and seamlessly. Better understand your business, to better serve your customers.

View all reporting features.