With over 40 years of operational expertise, we give our customers trusted solutions, quality service and flawless fulfillment.

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Customers are the heart of everything we do. See why industry leaders and top brands choose DCL for their fulfillment needs.

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Customers

Customers

Our customers have access to a broad network of industry partnerships, EDI connections, retailer relationships, ERP and ecommerce integrations.

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Our team is dedicated to providing premium service for high-growth brands, trusted fulfillment solutions, quality and accuracy, customer satisfaction, and environmental responsibility.

Follow Us

Follow Us

With over 40 years of operational expertise, we give our customers trusted solutions, quality service and flawless fulfillment.

Follow Us

Customers are the heart of everything we do. See why industry leaders and top brands choose DCL for their fulfillment needs.

Follow Us

Customers

Customers

Our customers have access to a broad network of industry partnerships, EDI connections, retailer relationships, ERP and ecommerce integrations.

Follow Us

Our team is dedicated to providing premium service for high-growth brands, trusted fulfillment solutions, quality and accuracy, customer satisfaction, and environmental responsibility.

Follow Us

Reverse Logistics

We provide turnkey services to manage the entire return process to keep your customers happy and maximize your inventory.

Our Reverse Logistics Offering

What is Reverse Logistics?

Reverse logistics is the process after the product has reached the marketplace or customer and is then returned back to the manufacturing company. DCL Logistics provides a suite of services to manage the entire reverse logistics process.

Return Management from the Cloud

DCL provides a flexible, cloud-based returns management system, ReturnTrak, which allows your customer service team to generate return authorizations and tie these to conditions and actions before the return even hits our docks. The system’s most powerful attribute is that it’s both a data repository and a control center, giving you visibility to measure the effectiveness of your returns program and enabling you to make changes to the processes with a click of a button.

Reallocate Returned Inventory

DCL Logistics provides refurbishment and testing capabilities of returned products, allowing our customers to move their good inventory back into circulation quickly and cost effectively, while still maintaining the highest quality.

A Snapshot of 3PL Support through the Lens of Rylo

“Working with someone who understood Best Buy’s routing guidelines and EDI integration was super helpful. DCL has a great reputation for helping smaller companies grow their sales channels from zero to actually shipping to retailers.”

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Testimonials

Bond Touch

ReturnTrak is fantastic. Being able to make the returns process automatic, it helps me not having to worry about it, but it also helps customer support. Because it makes their life automatic and easier.

Headshot of Simon Tadeu
Simon Tadeu Operations and Logistics Manager
Gate Labs

For me, having a robust system in place that can integrate with all the different partners, that can provide all the reporting, that can automate the returns process, is so valuable.

Headshot of Jens Voges
Jens Voges COO
Canary

With DCL’s advice and expert team, Canary has instituted a new system for processing returned items, including a device recertification process, and a more robust system of collecting inventory data. Thanks to DCL’s changes we have seen significant cost savings!

Headshot of Robert DeHaven
Robert DeHaven Supply Chain Manager
JOY

With DCL everything is simplified, it’s a truly comprehensive solution. DCL has implemented a lot of technical solutions. Our EDI connects everything: RMA and reverse logistics, our API, our website bridges with Amazon. This is what I call comprehensive.

Headshot of Sam Hickmann
Sam Hickmann CEO