Fulfillment for Pet Wellness & Accessories
Get your pet wellness and accessory products into the retail stores of your dreams without sacrificing quality or customer satisfaction of your direct-to-consumer sales. We're experts in omnichannel fulfillment because we've been doing distribution for over 40 years.
Grow Your Pet Wellness Brand
Quality Assurance for Perfect Unboxing Experience
We understand the importance of a really special unboxing experience. For pet brands it is especially important to exceed customer expectations. We have many quality control checks to resolve issues quickly and create root-cause corrective action plans to ensure mistakes never happen again. All of this leads to flawless fulfillment and maximum satisfaction for each of your customers.
Scale Up and Down Easily
Pet brands never know when a viral campaign or organic product review will give them a huge spike in orders. Our team and our warehouses are equipped to give you same-day fulfillment when top influencers post about your products. We'll also help give you the tools to bundle and incentivize slow moving products to capture back that revenue.
Supporting hyper-growth brands
Pet Wellness Fulfillment Services and Solutions
Regulatory Compliance
Managing regulatory compliance in the pet industry is complex, with stringent standards for product safety and quality assurance. Leveraging decades of experience, we excel in navigating FDA and other regulatory requirements for our pet clients.
Enhanced Unboxing Experience
Shows off your brand identity and set your products apart in a saturated market. We'll work with your team to build a custom packaging solution that meets your business needs and wows your customers.
Lot Control
Track and manage all batches of your product through your entire supply chain. With our automated serialized scanning strategy for storage and fulfillment, you'll know exactly which lot of products is where.
We ship to over 150 retailers monthly, including Petco, PetSmart, and Pet Supplies Plus. Our team ensures orders are delivered accurately, on time, and without issues. We can also manage your EDI retail connections directly or work with third-party EDI providers, including SPS Commerce and True Commerce.
Dangerous Goods Labeling and Handling
If your products contain batteries, we have DG certifications that will ensure your products are handled and labeled correctly to store, fulfill, and transport your goods perfectly. We have an in-house DG certified team to understand and meet our customers various DG requirements.
Personalized Services and Custom Messaging
Give your customers the personal touch of custom gift messages. We understand pet brands need to connect with their fans and we'll work with your team to personalize your DTC shipments.
Omnichannel Fulfillment
Connect to any EDI or API you need to get your pet products into retailers. We also support marketplace fulfillment, dropshipping, and can connect through Shopify or other ecommerce platforms.
Our facilities are designed to securely store pet products that need specific temperature conditions. With climate-controlled environments, we ensure your products stay fresh and secure around the clock.
If you can't get your products to the customer in an efficient way—not damaged, sent on time—then it honestly doesn't matter. We recognize that there has to be a symbiotic relationship between our branding and our fulfillment. What’s most important is that everyone gets the whole picture for the customer.
Because we have an omnichannel approach we need a fulfillment partner that can execute B2B just as well as DTC. Anyone can pack a bag, or ship an FBA shipment to Amazon, but adding retail is a whole different ball game. It’s just one of the reasons DCL has been our partner for so long.
What stood out to me is DCL’s QC process leverages technology where it can have the most impact, but they also apply all the human resources necessary to make sure things are correct. It’s just very clear that it’s a well thought out process that's been refined over many years.