Warehouse & Shipping Times Tracker
Insights into the shipping data and warehouse performance that affects your ecommerce business. Follow along to see average shipping times and DCL's warehouse stats. Updated monthly.
Track Average Delivery Times
Shipping Data to Ensure Fast Package Delivery
As a premium fulfillment and logistics provider, we at DCL Logistics have access to robust shipping data. We use it to help our customers optimize their inbound shipping strategy and last-mile delivery flow. We update these charts monthly with the average data we see from our 6 US facilities.
2024 DCL Average Performance Data
On time order fulfillment
Inventory accuracy
Retail & B2B order accuracy. Higher accuracy limits risk of retailer chargebacks.
Direct-to-Consumer order accuracy
Average time from receipt to available inventory
Average time to fulfill a retail order that requires retail routing guides or special instructions
On time returns (RMA) processing
55
Net promoter score in 2024
Coverage of US customers with 2 day ground shipping or less
Average monthly employee turnover
Median employee tenure in years (LinkedIn data)
Honestly, what makes DCL different is their emphasis on technology and design, and their dedication to customer service. Their eFactory dashboard and platform is far more advanced than other 3PLs we’ve been with; you can get a real time view of everything.
DCL's level of service means we don't have to worry about top line revenue issues. Our customers are getting orders in a timely manner, which means that we're not dealing with order cancellation being a threat to our revenue.
If you can't get your products to the customer in an efficient way—not damaged, sent on time—then it honestly doesn't matter. We recognize that there has to be a symbiotic relationship between our branding and our fulfillment. What’s most important is that everyone gets the whole picture for the customer.