DCL Logistics’ eFactory Named “Order Fulfillment Solution of the Year” by SupplyTech Breakthrough
DCL Logistics announced today that its proprietary fulfillment optimization platform, eFactory, is awarded “Order Fulfillment Solution of the Year” by SupplyTech Breakthrough. The recognition highlights eFactory’s role in helping modern ecommerce brands optimize fulfillment operations, improve visibility, and scale across increasingly complex omnichannel environments.
Built specifically for high-growth brands managing the complexity of omnichannel, eFactory was designed to solve a growing operational challenge: fragmented systems and disconnected data across the supply chain. As brands scale, many rely on separate tools for order management, inventory visibility, shipping, reporting, and warehouse operations. That complexity often creates delays, inefficiencies, and operational blind spots that make fulfillment harder to manage at scale.
eFactory centralizes those workflows into a single platform, giving brands a real-time, 360-degree view of inventory, orders, shipping performance, returns, and operational activity across the fulfillment lifecycle.
Unlike traditional 3PL portals or standalone SaaS tools, eFactory is deeply embedded within live fulfillment operations. The platform serves as a single source of truth across inbound inventory receiving, order management, inventory allocation, shipping optimization, and reverse logistics. Built “by operators for operators,” the system reflects real operational activity in real time rather than static or delayed reporting.
The award recognizes eFactory’s ability to help brands improve supply chain coordination while reducing operational complexity. Customers using the platform have achieved up to a 20% reduction in fulfillment costs and an average 18% reduction in shipping costs through improved carrier optimization and workflow efficiency. The platform’s real-time visibility and analytics capabilities also help brands make faster, more informed decisions around inventory placement, shipping strategies, and order management.
“eFactory supports the growing complexity of what modern brands need to be successful at omnichannel fulfillment. They need to manage DTC orders, retail distribution, marketplace fulfillment, and Amazon all within one place, sometimes within one day. They can see every detail in every channel through this one centralized interface. We love that we’re giving successful brands the flexibility to scale without adding operational bottlenecks or friction.”
The platform’s operator-first design gives users granular control over fulfillment workflows and inventory management. Teams can drill down into SKU-level performance, monitor inventory across multiple warehouse locations, manage order flow in real time, track returns, and optimize shipping decisions without relying on disconnected systems or manual reporting processes.
The recognition also underscores DCL Logistics’ broader investment in technology forward fulfillment infrastructure. With more than 40 years of operational expertise and a national fulfillment network, DCL has focused heavily on building systems that combine operational depth with real-time visibility and usability. eFactory reflects that long-term approach by embedding advanced analytics, automation, and operational control directly into fulfillment workflows.
As ecommerce logistics continues to evolve, DCL Logistics is continuing to expand eFactory’s capabilities through investments in AI-powered analytics, automation, and predictive operational tools. These advancements are designed to help brands improve forecasting, optimize inventory placement, and make faster, data-driven supply chain decisions in increasingly dynamic fulfillment environments.
About SupplyTech Breakthrough
The SupplyTech Breakthrough Award is one of the most recognized independent honors in the supply chain technology & logistics industry.
