In the fast-paced world of omnichannel retail, keeping strong inventory levels is a huge aspect of managing profitability. Customers expect products to be available everywhere—online, in-store, across marketplaces, and via click-and-collect—often within hours. Yet having too much inventory on hand can tie up capital; many operators struggle with items or SKU varieties that sell, but not very quickly.
Slow-moving inventory (sometimes noted as SMI) is stock that sells far more slowly than expected or sits stagnant for long periods. It consumes valuable storage space, inflates carrying costs, and increases the risk of future markdowns or write-offs. Slow-moving inventory is different than deadstock, which is an unsold SKU that has been in storage long enough it’s likely never to sell.
In a landscape where margins are constantly under pressure, the ability to quickly identify and manage slow-moving inventory is essential. Omnichannel operators need to spot slow-moving inventory early in order to enact practical strategies to deal with it before it becomes a financial drag.
How to Spot Slow-Moving Inventory Quickly
1. Use data-driven thresholds—not guesswork
Many brands rely on instinct to determine what is and isn’t selling. Instead, set clear criteria defining slow-moving stock. Common thresholds include:
- Items with no sales for 30, 60, or 90 days
- Inventory turnover below a defined benchmark (e.g., <2 turns per year)
- Stock aging beyond predicted lifecycle (for seasonal items, this may be <30 days)
Automated alerts for reorder points in your OMS, WMS, POS, or BI systems can surface these items long before they become a burden.
2. Analyze inventory across all channels
In an omnichannel environment, lack of visibility is the fastest path to inefficiency. A product may be stagnant in your warehouse but selling well in a flagship store—or vice versa. Look for patterns in SKUs that sell online but not in-store (or the reverse). If your products are seasonal, look for regional or individual locations where demand has cooled.
Centralized, real-time inventory analytics help identify where mismatches occur, enabling smarter intra-network movement.
3. Track sell-through and aging metrics by category and SKU
Category-level aging, days of supply, and sell-through rates can reveal early warning signs of slow-moving inventory. For example:
- High aging + low sell-through = stock that needs intervention
- High days of supply + stagnant demand = opportunity for consolidation or promotion
These metrics should be reviewed at least weekly—daily for fast-moving categories like beauty products or supplements.
4. Watch for supply chain mismatches
Misaligned buying decisions often create slow movers. If demand forecasts were too optimistic, MOQ requirements were too high, or product attributes don’t match customer preferences, slow-moving stock is inevitable.
Monitoring discrepancies between forecasted demand and real demand prevents repeat mistakes.
5. Leverage AI and predictive analytics
Modern inventory systems can forecast the likelihood that a SKU will become slow-moving based on historic velocity patterns, demand decay curves, seasonality, visual or other attributes (e.g., color, style trends). Predictive alerts allow operators to intervene before inventory becomes slow-moving.
Ways to Deal with Slow-Moving Inventory
Once identified, slow-moving inventory must be addressed strategically. If you outsource to a 3PL or fulfillment provider, they will likely already have inventory smoothing methods in place to help limit any slow-moving items. This usually consists of forecasting help and the right about of buffer stock for your specific distribution channels.
The goal is not just to clear stock, but to do so in ways that preserve margins and profitability—and ultimately improve future buying decisions.
1. Rebalance inventory across locations
Many slow-moving items sell poorly simply because they’re in the wrong place.
- Move stagnant stock from slow ecommerce storefronts to high-traffic locations
- Reallocate warehouse inventory to ecommerce fulfillment centers
- Forward-deploy items to regions with stronger demand
This is often the quickest path to improving velocity without resorting to markdowns.
2. Bundle or repackage items
Create value-driven bundles to move the underperforming items. This can help either get rid of SKUs you think won’t ever perform well, or help a wider audience get acquainted with items that just need an extra nudge.
When bundling items together here are a few key approaches:
- Mix and match complementary products (e.g., accessories with core SKUs)
- Build “Starter kits” or multi-packs for specific audiences.
- Create exclusivity with online-only or sales-specific bundles
Bundles increase perceived value and help move less popular items alongside top performers.
3. Use targeted promotions instead of blanket discounts
Markdowns are often necessary, but they should be strategic. Focus on promotions that are limited-time, channel-specific, or targeted to ideal audiences. Leverage digital ads, cart pop-ups, or email re-targeting to reach customers who browsed but didn’t purchase.
Some tactics include flash-sales, outlet zones (for in-person retail), live shopping events, or a “deal of the day” to single out slower SKUs. Chances are customers buying one sale item might also tack on a regular priced item too.
The goal is to accelerate movement without eroding brand value or training customers to wait for sales.
4. Negotiate vendor returns or markdown allowances
If products remain slow-moving despite best efforts, you may need to take matters farther up the supply chain to your supplier or manufacturer relationships. Sometimes you can request returns for aging SKUs or negotiate cost reductions or discounts. If you have a true partnership with your suppliers, they may be willing to help protect a long-term business with your brand.
Examine Root Causes to Prevent Recurring SKU Issues
Once stock is cleared out, conduct a post-mortem to understand why it was slow-moving. Some questions to ask:
- Was buying too aggressive?
- Did trends shift unexpectedly?
- Did pricing or product positioning fail?
- Did marketing under-support the SKU?
These insights strengthen your merchandise planning and forecasting processes.
Bottom Line
In omnichannel retail, slow-moving inventory is inevitable—but unmanaged slow-moving inventory is optional. By improving visibility, tightening analytics, and using strategic clearance tactics, operators can turn stagnant stock back into working capital. The key is early detection: the sooner you identify slow-moving inventory, the more options you have to correct it profitably.
With the right systems and processes in place, omnichannel operators can keep inventory healthy, cash flowing, and customers satisfied across every channel they shop.
This post was written by Maureen Walsh, Marketing Director at DCL Logistics. A writer and blogging specialist for 20 years, she helps create quality resources for ecommerce brands looking to optimize their business.
Tags: Omnichannel Fulfillment