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DCL has supported the exponential growth of our North American retail and global eCommerce business. They are a flexible, reliable, scalable partner and an important component in GoPro’s success.
DCL works with companies of all sizes. DCL’s sweet spot is working with startups initially, and then scaling with them. DCL does that by keeping it flexible and working as a true partner. That was a big reason why we chose DCL.
With DCL’s advice and expert team, Canary has instituted a new system for processing returned items, including a device recertification process, and a more robust system of collecting inventory data. Thanks to DCL’s changes we have seen significant cost savings!
Because we have an omnichannel approach we need a fulfillment partner that can execute B2B just as well as DTC. Anyone can pack a bag, or ship an FBA shipment to Amazon, but adding retail is a whole different ball game. It’s just one of the reasons DCL has been our partner for so long.