Fulfillment Guide Submission Confirmation
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It’s not like it’s growing 10% or 15% a year, we’re talking about doubling, tripling, sometimes quadrupling year-over-year growth, which is a tremendous amount of business. All of our orders go out really smoothly, because of DCL’s really high service levels, turn around time, quality control.
Because we have an omnichannel approach we need a fulfillment partner that can execute B2B just as well as DTC. Anyone can pack a bag, or ship an FBA shipment to Amazon, but adding retail is a whole different ball game. It’s just one of the reasons DCL has been our partner for so long.
For me, having a robust system in place that can integrate with all the different partners, that can provide all the reporting, that can automate the returns process, is so valuable.
What made the choice easy was the clear capacity that DCL had for accompanying our growth, and the very close relationship we built with them right from the start. It made me trust DCL, which still continues today.