Order-Level Details & Status Tracking

We give you complete visibility into every order—holds, fulfillment status, carrier tracking, and volume trends by time, region, or warehouse—so you can monitor performance across DTC, retail, B2B, and marketplace channels with confidence.

Real-Time Order Visibility

Our portal offers real-time updates on each step of the fulfillment journey. From pick-and-pack to ship confirmation, you always have accurate, up-to-the-minute insight—no matter the channel.

On-the-Fly Order Changes

Mistakes happen. Our systems let you edit, cancel, or reroute orders after submission, keeping you nimble and responsive—whether it's a DTC customer change or a last-minute wholesale adjustment.

Flexible Order Input Options

We support orders through API, EDI, CSV, or manual input—giving you flexibility across all sales channels. Whether you're integrating with Shopify, NetSuite, or sending a bulk retail PO, we’ve got you covered.

Real-Time Kitting & Virtual Bundles

Build virtual bundles and execute real-time kitting with ease. Our tools let you adapt quickly to shifting customer demand—offering flexible product combinations without changing upstream inventory. Stay agile, meet market trends fast, and keep your brand ahead of the competition.

eFactory gives you full visibility and control over back-orders and on-hold orders, allowing you to track status in real time, adjust fulfillment actions, and proactively resolve issues before they impact customers.

For retail orders, DCL creates routing guide summaries in eFactory based on each retailer’s or carrier’s requirements—ensuring shipments follow preferred carrier selections and labeling standards.

Automatically generate, store, and access Bills of Lading for all LTL and FTL outbound shipments—ensuring accurate documentation, compliance, and seamless carrier coordination.