DCL Logistics is looking for talented professionals who thrive in a fast paced, entrepreneurial environment, and want to be part of a team. We offer competitive pay and benefits. We’re strongly committed to diversity and welcome applications from all individuals. Please email your resumes to

Quality Control Supervisor

Fremont, CA

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients' brand.

Our rapidly growing third party logistics company (3PL) seeks a Quality Control Supervisor for our Fremont, CA location.

The Quality Control Supervisor will Supervise and coordinate Quality Control work activities and personnel. Responsible to oversee site QC operations as defined in DCL’s Quality Manual. Interface with QA group, as needed to supplement internal audit process.

Essential Functions:
  • Work with site operations management in implementation of Quality Control process and procedures as defined in DCL’s Quality Manual and in support departmental QC requirements for distribution, production, receiving, inventory control, client services and purchasing
  • Ensure proper personnel workload planning to perform all departmental QC requirements, as well as, special Customer QC requirements defined by controlled work instructions
  • Responsible for supervision, appraising performance, and training & development of QA staff
  • Review and report potential quality problems, assist in formulating implementable solutions and measure effectiveness of implementation actions
  • Review Customer driven technical requirements and recommend solutions to meet Customer expectations and/or changes in departmental procedures
  • Responsible for assisting Sales or Client Services in preparing work instructions and/or pictorials for assembly or production projects
  • Responsible for QC checks on Work Order and/or CRT prepared by Client Services, including posting work instructions, BOM check, label spec and Work Order/CRT release. Determine acceptance, rejection or rework requirements. Ensure inspection procedures are adequate for finished product to meet DCL and Customer quality requirements
  • Responsible for QC checks on distribution shipping processes including the creation of retail routing summaries for specific Customer Trade Partner orders
  • Monitor and administer site CAPA application and promote timely response and quick closure of incident and customer complaints
Non Essential Functions:
  • Support QA group in the performance of ISO 9001:2015 conformance checks
  • Adhere to and continually enforce all DCL and departmental quality and safety policies
Physical Requirements:
  • Ability to move up to 25 pounds, or use appropriate warehouse equipment to move material goods
  • Ability to stand and/or sit for long periods of time, have good hand-eye coordination, and good manual dexterity
  • Ability to work in a warehouse environment where temperature is affected by weather conditions
Education and Experience:
  • Minimum 3-years QC inspection or QA auditor experience with in-depth knowledge of ISO 9001:2015 standard, preferably in a 3PL or fulfillment environment
  • Minimum 3-year supervisory experience, with excellent oral & written communications
  • PC and database experience, with excellent math and analytical skills
  • JD Edwards (One World) experiences a plus
  • Outstanding attention to detail, accuracy and follow through
  • ISO Internal Auditor certification 9000, desired
  • Bachelor’s degree, or equivalent desired

If interested, please email your resumes to