DCL Logistics is looking for talented professionals who thrive in a fast paced, entrepreneurial environment, and want to be part of a team. We offer competitive pay and benefits. We’re strongly committed to diversity and welcome applications from all individuals. Please email your resumes to

Quality Assurance Manager

Fremont, CA

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients' brand.

Our rapidly growing third party logistics company (3PL) seeks a Quality Assurance Manager for our Fremont, CA location.

The Quality Assurance Manager will Manage Quality Assurance group’s activities and coordinate with associated personnel in implementing DCL’s Quality Manual and Policies. Responsibility extends to assessment of site QC operations as defined in DCL’s Quality Manual. Interface with site QC operations to supplement internal audit process.

Essential Functions:
  • Review, develop and update quality policies, procedures, specifications and instructions in concert with operational process owners or associated stakeholders, and additionally insure alignment with ISO 9001:2015 standard
  • Manage, maintain and monitor DCL’s QMS software, including creating appropriate quality driven work flows, coordinate specific work flow projects and monitor quality performance matrix through the BI dashboard
  • Perform internal audits of operational process and procedures and report any quality issues or non-conformances to management
  • Implement, monitor and maintain quality document revision process and procedures, including appropriate recordkeeping
  • Review quality assurance, roles and responsibilities and then, train or communicate expectations to other process owners and stakeholders
  • Monitor and maintain internal CAPA application, including the collection and analysis of quality data to uncover quality issues or patterns.
  • Create and present quality reports or analyses to managers and executives
  • Participate in Customer driven audits and assessments, including reporting of results and SCAR responses
  • Participate in Customer driven special requirements which result in the development of customized process and procedures
Non Essential Functions:
  • Ensure that DCL is adhering to all required legal, safety and regulatory standards, including the supplemental research required to understand these background standards
Physical Requirements:
  • Periodic air travel is required to multiple site locations
  • Able to work in a warehouse environment which is subject to periodic temperature and noise extremes
Education and Experience:
  • 4+ years QC inspection or QA auditor experience with in-depth knowledge of ISO 9001:2015 standard, preferably in a 3PL or fulfillment environment
  • PC and QMS software experience, including database experience, with excellent math and analytical skills
  • Current ISO 9001:2015 Internal Auditor certification
  • Ability to build and sustain respectful working relationships with process owners, stake holders and management teams
  • Excellent oral & written communication skills, including outstanding attention to detail, accuracy and follow through
  • Bachelor’s degree, or equivalent

If interested, please email your resumes to