Careers

“The strength of the team is each individual member. The strength of each member is the team.”

Phil Jackson, NBA Coach

DCL Logistics is looking for talented professionals who thrive in a fast paced, entrepreneurial environment, and want to be part of a team. We offer competitive pay and benefits. We are strongly committed to diversity and welcome applications from all individuals. If you are interested in logistics, please email your resumes to careers@dclcorp.com.



Available Positions

>

Client Account Manager

Fremont, California

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We seek a Senior Account Managers in our Fremont (Silicon Valley) and Ontario (Los Angeles), California locations. Can you manage client relationships with Fortune 500 companies, facing constant change, demanding client requirements, working independently and wearing many functional hats? You will have an opportunity to have a huge impact on overall client success and satisfaction.

 

You will be joining a client management team in a fast paced environment working with clients in consumer technology and health and beauty. You will be in charge of overall client relationships, helping to guide clients in decisions and direction on many programs and projects. You will be juggling all the related details, including statements of work, project plans and product/promotion launches. You will work with a wide variety of clients, in many diverse industries and provide creative, innovative solutions to highly complex client needs and business problems.

 

This position reports to the Client Services Manager onsite and is a not a pure sales role.

 

ESSENTIAL FUNCTIONS:

  1. Partner with DCL clients to be an effective account liaison to support their operational and fulfillment programs at DCL. Establish trust with the client by providing responsive customer service, well thought out solutions and successful executions of their programs.
  2. Demonstrate leadership abilities as part of a unit within Customer Support. Serve as the primary interdepartmental interface for resolution of customer and operational issues.
  3. Work with the internal operations team, which includes warehouse, inventory and distribution to ensure client service levels are exceeded.
  4. Meet with clients frequently (sometimes independently) to establish strong relationships and discuss their business needs.
  5. Create frame work and content for Business Reviews and lead Business Review meetings
  6. Seek out new business opportunities with customers.

 

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:

  1. Prefer BA/BS degree or equivalent experience
  2. Minimum five (5) years’ experience/background, having worked in a senior level customer service role preferably in a service industry, preferably at a 3PL or in the logistics industry.
  3. Outstanding interpersonal and service orientation skills.
  4. Experience presenting in front of teams and senior level management.
  5. ERP experience preferred.
  6. Strong PowerPoint, Word and Excel skills
>

Sales Director, East Coast

East Coast

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

 

As a Sales Director, you will be responsible for new revenue generation, which includes prospecting, qualifying and closing new business. You will present and create logistics’ solutions that align DCL Logistics’ services with the program requirements of a potential prospect. Post close, you will be responsible for ensuring successful account implementation and continued retention and growth of the customer. You will be expected to meet specific revenue and sales goals.

 

While our facilities are located in Louisville and California, this position requires a person with deep knowledge, experience and contacts in the East Coast markets, specifically in the industries of CPG, Consumer Technology, Healthcare, and other Brand markets. The position may require travel predominately in the Northeast with most prospects located in large cities such as NYC and Boston. Travel to DCL facilities will be expected. This position reports to the VP of Sales, who is based on the west coast.

 

ESSENTIAL FUNCTIONS

• A minimum of 5-7 years of Sales and Operational experience in the Logistics, Fulfillment and/or 3PL industry
• Proven ability to find, confidently interact, and present to and with “C” level individuals and other decision-makers
• High level of commitment to exceptional customer service and relationship building
• Ability to work within a matrix-based organization and work cross functionally across the various groups including IT, Sales, Account           Management and Operations. (This will be key as the Sales position may be a remote position)
• A self-motivated self-starter
• Ambitious with a burning desire to improve themselves

>

Transportation Manager

Fremont, California

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

 

Our rapidly growing third party logistics company (3PL) seeks a Transportation Manager, who will be the leader for all transportation functions including small parcel (domestic and international) and LTL/FTL. The Transportation Manager will manage the transportation team currently in place, located in both Fremont and Ontario, California. This role is located at HQ and reports to the VP of Operations.

 

ESSENTIAL FUNCTIONS

• Keen understanding of the market and industry trends and a motivation for incorporating services that will meet the demands of our customer base
• Adjust transportation strategies to meet changing market and competitive conditions by developing an in-depth knowledge of customer requirements, understanding of external capabilities to meet these requirements insuring transportation strategies exceed business goals
• Spearhead and evaluate new small parcel and LTL/FTL offerings that either add or complement our existing service offerings.
• Develop and implement transportation and logistics services through contract negotiations to: support client initiatives and optimize lead time and cost
• Manage freight carrier relationships, own and negotiate logistics contracts, identifying ways to reduce to transportation cost
• Present value to our customers by optimizing their freight mix by analyzing characteristics such cost, delivery times, and other requirements
• Analyze logistics contracts and perform ad-hoc pricing scenarios of current and prospective customers to determine margin and pricing outcomes
• Measure and report margins across all service offerings
• Troubleshoot and resolve transportation and logistics issues that arise from distribution centers
REQUIRED EDUCATION, KNOWLEDGE, SKILLS, AND EXPERIENCE

• Bachelor’s Degree, preferably in Supply Chain, Logistics, or related field
• 7+ years of management experience in transportation contract and analysis roles with small parcel and LTL/FTL
• Must have a strong quantitative background, an intuitive grasp of data
• Advanced Excel and PowerPoint skills. Should be well-versed in math.
• Experience with BI platforms such as Tableau
• Experience articulate findings and presenting to senior leadership teams
• While we don’t offer freight forwarding as a service, experience in this area is preferred
• Knowledge of a 3PL business, preferably with experience working at a 3PL
• Technologically-inclined. Must gravitate to understanding IT systems and how they support an operation. Experience with WMS, ERP, shipping systems is required

>

Client Account Manager

Ontario, CA

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We seek a Senior Account Managers in our Fremont (Silicon Valley) and Ontario (Los Angeles), California locations. Can you manage client relationships with Fortune 500 companies, facing constant change, demanding client requirements, working independently and wearing many functional hats? You will have an opportunity to have a huge impact on overall client success and satisfaction.

You will be joining a client management team in a fast paced environment working with clients in consumer technology and health and beauty. You will be in charge of overall client relationships, helping to guide clients in decisions and direction on many programs and projects. You will be juggling all the related details, including statements of work, project plans and product/promotion launches. You will work with a wide variety of clients, in many diverse industries and provide creative, innovative solutions to highly complex client needs and business problems.

This position reports to the Client Services Manager onsite and is a not a pure sales role.

ESSENTIAL FUNCTIONS:
• Partner with DCL clients to be an effective account liaison to support their operational and fulfillment programs at DCL. Establish trust with the client by providing responsive customer service, well thought out solutions and successful executions of their programs.
• Demonstrate leadership abilities as part of a unit within Customer Support. Serve as the primary interdepartmental interface for resolution of customer and operational issues.
• Work with the internal operations team, which includes warehouse, inventory and distribution to ensure client service levels are exceeded.
• Meet with clients frequently (sometimes independently) to establish strong relationships and discuss their business needs.
• Create frame work and content for Business Reviews and lead Business Review meetings
• Seek out new business opportunities with customers.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: • Prefer BA/BS degree or equivalent experience
• Minimum five (5) years’ experience/background, having worked in a senior level customer service role preferably in a service industry, preferably at a 3PL or in the logistics industry.
• Outstanding interpersonal and service orientation skills.
• Experience presenting in front of teams and senior level management.
• ERP experience preferred.
• Strong PowerPoint, Word and Excel skills