Careers

“The strength of the team is each individual member. The strength of each member is the team.”

Phil Jackson, NBA Coach

DCL Logistics is looking for talented professionals who thrive in a fast paced, entrepreneurial environment, and want to be part of a team. We offer competitive pay and benefits. We are strongly committed to diversity and welcome applications from all individuals. If you are interested in logistics, please email your resumes to careers@dclcorp.com.



Available Positions

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Strategic Account Manager

Fremont, California & Louisville, Kentucky

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

Our rapidly growing third party logistics company (3PL) seeks a Strategic Account Manager (SAM) for our Louisville, KY location based in the Riverport area. The Strategic Account Manager will be part of a team that supports a rapidly growing ecommerce program for a customer in the consumer technology industry.

The Strategic Account Manager (SAM) has primary responsibility for key account management on the highest level. Reporting to DCL’s President, the SAM, will be the primary, senior interface with the customer.

Take a peek inside of our facility at http://www.youtube.com/watch?v=U1Zxm8N6tiU.

Essential Functions

• Ensuring the DCL-delivered solution(s) align with the Master Services Agreement and any associated Standard Operations Procedures (SOPs), Statements or Work (SOWs), and price schedules
• Ensuring ongoing service levels (SLAs) and customer satisfaction metrics are achieved
• Proactively identify, define, and close new opportunities
• Work in partnership with internal teams to develop and present process, program, and service level improvement opportunities with the goal of positioning DCL as our customer’s strategic business partner
• Managing overall client relationships, helping to guide clients in decisions and direction on their many programs and projects. You will be juggling all the related details, including SOPs, contracts, project plans, overall pricing, and product/promotion launches. You will work with a wide variety of clients, in many diverse industries, and provide creative, innovative solutions to highly complex client needs & business Challenges.
• Act as the “Voice of the Customer” to help define DCL priorities, strategies, processes, and operational improvements

Project Management / New Program Implementation Duties

• Work independently, and/or with Sales, to support new requirements and solutions for customers
• Coordinate, define, and create customer-required, unique SOPs and ensure internal DCL ownership responsibilities for customer deliverables
• Escalate to DCL operations any and all customer concerns and/or issues related to operations as they arise.
• In conjunction with Sales and Account Management, lead customer calls/meetings
• Identify and manage “scope creep” internally and with the client
• Ensure maximum customer service satisfaction, balanced by operational and business necessities, to create long-term customer retention.
• Design business processes and manage implementation of business processes and associated IT development in cooperation with the customer. Translate complex requirements into something that can be managed with excellence and operational efficiency; and communicate internally.

Ongoing Strategic Account Management Duties

• Develop and maintain deep and intimate customer relationships with all functional groups and levels within the client organization
• Problem solve quickly when issues arise with day-to-day client challenges by effectively working with site Customer Support Managers and/or Account Managers to execute client needs
• Primary responsibility for developing proactive solutions and process improvements leveraging DCL capabilities.
• Primary customer-facing contact for existing business, conflict resolution, compliance to SLAs, contract management, and negotiations.
• Operate as the internal customer advocate by identifying, understanding, communicating, and ultimately meeting customer requirements.
• Understand all client programs and their nuances, including pricing, SLAs & contracts/addendums
• Primary commercial and business liaison between the customer and DCL’s internal organization.
• Coordinate, consolidate, and provide senior management with timely reports on defined operational performance metrics (KPIs, SLAs, CARs, etc)
• Communicate actively up the organization with VP of Operations, VP of Sales, VP of Technology, and the President.
• Prepares, presents, facilitates and/ or directs periodic business reviews with clients, as required.

 

 

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Inventory Control Supervisor

Louisville, KY

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

Our rapidly growing third party logistics company (3PL) seeks an Inventory Control Supervisor for our Louisville, KY location based in the Riverport area. The Inventory Control Supervisor will be part of a team that supports rapidly growing ecommerce and b2b fulfillment programs for customers in the consumer technology industry.

The Inventory Control Supervisor will be responsible for the accurate inventory records as it relates to the flow of inventory throughout the warehouse from receiving to put away to warehouse to replenishment to picking and distribution. The Inventory Control Supervisor will manage a team to coordinate all inventory control activities at the warehouse to ensure the goal of an inventory accuracy rate of 100%.

Take a peek inside of our facility at http://www.youtube.com/watch?v=U1Zxm8N6tiU

ESSENTIAL FUNCTIONS:
• Become functional expert in the basic flow of product movements within the warehouse and how these movements reflect in the WMS, JD Edwards One World
• When variances exist, reconcile inventory variances and perform deep forensics on possible reasons and provide comprehensive explanations
• Supervise a team of inventory control experts, providing guidance, training and leadership
• Ensure optimal workload planning for inventory, warehouse and materials staff
• Oversee and direct material movements in multiple locations, multiple tasks, cycle count, safety stock, kitting, and storage utilization
• Coordinate with Customer Support and other internal departments to ensure adequately supply and efficient movement of materials to meet Production and Distribution schedules
• Develop, implement, and maintain integrity of Inventory database, process and cycle counts.
• Provide expertise to other departments in inventory, purchasing, production work orders and sales orders
• Establish, monitor and audit operational procedures for verification of incoming shipments, handling and disposition of merchandise, keeping of warehouse inventory, equipment maintenance and protection, space utilization and facility
• Assure compliance to ISO 9000 and 14001 and the DCL Code of Conduct as this relates to management of these departments.

NON-ESSENTIAL FUNCTIONS:
• Ensure effective and safe maintenance of Company vehicles, forklift trucks, shipping facility and equipment
• Provide reports to customers and internal departments per request
• Perform other job responsibilities, as necessary and/or assigned

PHYSICAL/OTHER REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Ability to move 40+ pounds
• Ability to stand or sit for long periods of time with good manual dexterity
• Ability to work in a warehouse environment where temperature is affected by weather conditions.
• Must be proficient with a computer and have experience with Warehouse Management Systems
• Work with computers for a majority of the day (looking into the screen and performing data entry/computer keyboarding). Therefore, must be able to sit for long periods of time.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:
• 4+ years of progressive materials/warehouse experience or equivalent combination of education and experience, with 2 in a supervisory capacity
• Demonstrated leadership and strong interpersonal skills
• Strong attention to detail, organizational, and follow-through skills
• Strong inventory management control expertise
• Excellent problem-solving and trouble-shooting skills
• In-depth knowledge of computerized manufacturing systems (i.e. MRP). WMS, One World experiences a plus.
• APICS and ISO Internal Auditor certifications
• Forklift Certified Trainer
• Communicates clearly and effectively
• AA degree preferred, or equivalent

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Assembly Supervisor

Louisville, KY

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

Our rapidly growing third party logistics company (3PL) seeks an Inventory Supervisor for our Louisville, KY location based in the Riverport area. The Assembly Supervisor will be part of a team that supports a rapidly growing ecommerce program for a customer in the consumer technology industry.

The Assembly Supervisor will coordinate activities of the Assembly department to ensure daily volume of work is processed accurately and on time.

Take a peek inside of our facility at http://www.youtube.com/watch?v=U1Zxm8N6tiU

 

ESSENTIAL FUNCTIONS:

• Handle media/materials with or without serial numbers with proper care per instructions and customer specifications
• Ability in keeping track of assembly time and quantities. Check and document rejected and returned material by manually counting and checking them.
• Identify packages that are in non-compliance or problems by visual inspection and verify them with the Account Manager.
• Apply labels/stickers to the media/materials per Internal Project Instructions
• Operate, trouble-shoot and adjust machines.
• Subscribe too and promote the DCL/ L3 Code of Conduct

NON-ESSENTIAL FUNCTIONS:

  • Keep an organized, neat and clean work environment
  • Perform other job responsibilities, as necessary and/or assigned

PHYSICAL/OTHER REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

  • Ability to move 50+ pounds
  • May need ability to move racks of material up to 500 pounds and pallets of materials of up to 3,000 pounds using the pallet jack
  • Ability to stand for long periods of time and do repetitive hand motions. Must have good manual dexterity.
  • Ability to understand and follow detailed instructions
  • Ability to work in a warehouse environment where temperature is affected by weather conditions

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:

  •  1+ year experience in Packaging or Production, preferably in an ISO or cGMP environment
  • High School diploma or equivalent
  • Demonstrated ability to count accurately, along with sorting, stacking and inserting, adhering to the speed of the assembly line
  • Must be physically mobile and able to move between assembly lines

 

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Distribution Lead

Louisville, KY

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

Our rapidly growing third party logistics company (3PL) seeks a Distribution Lead for our Louisville, KY location based in the Riverport area. The Distribution Lead will be part of a team that supports a rapidly growing ecommerce and b2b programs for customers in the consumer technology industry.

The Distribution Lead in coordination with the Distribution Coordinator and Supervisor, is responsible for processing fulfillment orders over the distribution lines, overseeing the pick/pack, verification and manifesting of orders. Importantly, the Distribution Lead must ensure that there is a continuous flow of orders flowing through the distribution stations and the orders are batched and released efficiently.

Take a peek inside of our facility at http://www.youtube.com/watch?v=U1Zxm8N6tiU

ESSENTIAL FUNCTIONS:
• Setup batches of orders to be processed on the Distribution line(s).
• Setting up the pick/pack area, verify and manifest stations as required.
• Work with the Distribution Coordinator to ensure correct staff workload and continuous workflow for efficient order processing. Eliminate line stoppage.
• Ensure product security during processing and proper packaging for shipment
• Determine shipping priorities and methods to best meet respective shipping timelines.
• Prevent the occurrence of any non-conformity relative to product, process and quality system.
• Respond to any processing and/or quality issues that arise at any of the stations on the line.
• Promptly address safety issues and ensure all processes/procedures are in compliance with OSHA standards.
• Assure compliance to ISO 9001 or ISO 14001 standards as relates to order processing, auditing processed and procedure for compliance and quality.
• Proactively review processes, identify potential problems and provide recommendations to improve and maintain integrity of DCL processes.
• Adhere to the DCL Code of Conduct

NON-ESSENTIAL FUNCTIONS:
• Perform other job responsibilities, as necessary and/or assigned

PHYSICAL/OTHER REQUIREMENTS:
• While performing the duties of this job, the employee is frequently required to do the following:
• Ability to move 40+ pounds
• Ability to work in a warehouse environment where temperature is affected by weather conditions.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:
• 2 + years of work related experience or equivalent combination of education and experience in a Distribution, order processing, environment
• Demonstrated leadership and strong interpersonal skills
• Working knowledge of verification and manifesting processes
• Excellent problem-solving and trouble-shooting skills

 

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Inventory Control Clerk

Louisville, KY

DCL Logistics is a 3PL that offers state of the art ecommerce and retail fulfillment services in the United States with facilities in California and Kentucky. We offer customized solutions that are designed to reduce costs, increase productivity, and improve the value of our clients’ brand.

Our rapidly growing third party logistics company (3PL) seeks an Inventory Control Clerk for our Louisville, KY location based in the Riverport area. The Inventory Control Clerk will be part of a team that supports rapidly growing ecommerce and b2b fulfillment programs for customers in the consumer technology industry.

The Inventory Control Clerk will support maintaining inventory accuracy at the warehouse with the goal of an inventory accuracy rate of 100%.

Take a peek inside of our facility at http://www.youtube.com/watch?v=U1Zxm8N6tiU

ESSENTIAL FUNCTIONS:
• Understand the basic flow of product movements within the warehouse and how these movements reflect in the WMS, JD Edwards One World
• Perform and schedule cycle count and location audits
• When variances exist, reconcile inventory variances and perform deep forensics on possible reasons and provide comprehensive explanations
• Monitor, maintain and update and database integrity as it pertains to inventory
• As it relates to Production/Assembly, check work orders and the work order routing maintenance to ensure materials are issued. Generate Work Orders Supply Report and monitor closely to ensure that the work orders are closed once the product is built. Generate Work Order Shortage Report, notifying the appropriate department if the materials are available to build the product or if product needs to be re-ordered
• As it relates to Distribution, Generate Sales Order Backlog Report and monitor closely to ensure that the sales orders are closed once products/materials are shipped
• For rejected material, ensure use of hold tags and compliance to the hold process
• Coordinate material transfers
• Perform all job duties in a safe manner, and follow all safety procedures
• Assure compliance to ISO 9000 and 14001 standards and adhere to the DCL Code of Conduct

NON-ESSENTIAL FUNCTIONS:
• Perform other job responsibilities, as necessary and/or assigned

PHYSICAL/OTHER REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Must be proficient with a computer and have experience with Warehouse Management Systems
• Work with computers for a majority of the day (looking into the screen and performing data entry/computer keyboarding). Therefore, must be able to sit for long periods of time.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:
• 2+ year data entry with PC experience, including Microsoft Excel and 10-key skills
• Excellent attention to detail and accuracy; good numerical checking and editing skills
• Good communications (both verbal & written)
• Minimum of 50+ words typing per minute
• Academic requirements (minimum): high school diploma or G.E.D equivalent