At DCL Logistics, we don’t say we are “quality-focused”, we are certified to prove it. We have been ISO certified since 1995 and are currently ISO 9001:2008 and 14001:2004.
DCL Logistics has always been known in the industry for producing quality products and service. In fact, our quarter-century old philosophy of “Each a Perfect Original” is our mantra to this day. Having our original roots in the competitive software turnkey industry, DCL Logistics has always differentiated itself through quality by providing customers with documented operating procedures, quality measurements and a zero defect policy.
In addition, due to the Sarbanes-Oxley act and the fact that as a supplier we may materially impact many of our clients, we are required to pass the requirements of SAS70. We undergo two audits annually and for the past three years, we received “no exceptions” from the outside auditors, Ireland San Filippo, LLP. Opinion letters from the auditors are available upon request.
Operationally, we continue to strive for error reduction through eliminating manual processing and human intervention. Some of our unique innovations for operational quality improvement include in-line weigh scales, pictorial assembly instructions, real-time web information systems, and 100% byte count inspection for our software customers.