Quality

DCL Logistics strives to meet a zero defect policy in our quality metrics, which include on-time shipping, distribution accuracy, inventory shrinkage, and manufacturing defects.

At DCL Logistics, we don’t say we are “quality-focused”, we are certified to prove it. We have been ISO certified since 1995 and are currently ISO 9001:2008.


DCL Logistics has always been known in the industry for producing quality products and service. In fact, our quarter-century old philosophy of “Each a Perfect Original” is our mantra to this day. Having our original roots in the competitive software turnkey industry, DCL Logistics has always differentiated itself through quality by providing customers with documented operating procedures, quality measurements and a zero defect policy.

In addition, due to the Sarbanes-Oxley act and the fact that as a supplier we may materially impact many of our clients, we are required to pass the requirements of SAS70. We undergo two audits annually and for the past three years, we received “no exceptions” from the outside auditors, Ireland San Filippo, LLP. Opinion letters from the auditors are available upon request.

 

Operationally, we continue to strive for error reduction through eliminating manual processing and human intervention. Some of our unique innovations for operational quality improvement include in-line weigh scales, pictorial assembly instructions, real-time web information systems, and 100% byte count inspection for our software customers.

Certifications and Compliance

  • SSAE16 compliant SOC 1 by Sensiba San Filippo LLP
  • ISO certified 9001:2008 by ABS Quality Evaluations, Inc.
  • Processed Food Registration, certified from State of California
  • Western Regional Minority Supplier; certified by National Minority Supplier Diversity Council, NMSDC
  • Minority Business Enterprise, certified by Supplier Clearinghouse
  • SAS 70 compliant; independent auditor is Ireland San Filippo, LLP
  • HIPAA compliant (Health Insurance Portability and Accountability Act)
  • Nintendo Certified Packaging Supplier

 

Community

  • Certificate of Honor – 2014 Longevity Gala Title Sponsor, Board of Supervisors, City and County of San Francisco, 2014
  • Certificate of Recognition for Self Help for the Elderly Invitational Golf Tournament, California State Assembly, 2013
  • Certificate of Appreciation for Support of San Mateo Seniors, Board of Supervisors of San Mateo County, 2013
  • Environmental Stewardship Recognition for Promoting Renewable Energy and Energy Conservation, City of Fremont, 2007
  • Recognized as Sponsor for Asian Chef Association “Chefs without Borders” Fundraising Gala, 2008
  • David Tu Recognized as Honoree at the Self Help for the Elderly Longevity Gala for the Project Chair Efforts of Amber Glow, 2007
  • Certificate of Honor for Long Standing Support of Self Help for the Elderly, City of San Francisco, 2003
  • Self Help for the Elderly Appreciation of Contribution for “Treasuries Discovered”, 2003

Awards and Acknowledgements

  • Supply & Demand Chain Executive Green Supply Chain Award, Supply & Demand Chain Executive Magazine, 2012
  • San Francisco Business Times recognition as one of 100 largest private companies in the Bay Area, 2008-2012
  • San Jose Business Times recognition as one of the 100 largest private companies in the Bay Area, 2008 – 2012
  • Supplier of the Year Class IV, Northern California Supplier Development Council, 2008
  • Symantec Supplier Award in Recognition of Outstanding Service for Integration of New Storage and Availability Products and Shipment of SGS 5600 Product Line, 2005
  • Symantec “AllStar” in Recognition of Outstanding Effort for Gateway Launch, 2003
  • Symantec “AllStar” in Recognition of Outstanding Performance in Support of • Strategic Security Appliance Launch, 2003
  • Symantec Outstanding Supplier Award, 2002
  • Symantec Outstanding Supplier Award, 2000

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